The Downing Street Garage Way
At our auto repair shop in Denver, we focus on listening to your concerns and ask questions like, “what did you see, hear and smell?” in order to help diagnose your vehicle’s issues. We’ll ask if you’ve noticed any changes in acceleration, engine performance, gas mileage, fluid levels, handling or braking — questions geared to get to the heart of your vehicle’s issue quickly.
Our shop is clean, so you’ll feel at home every time you visit, and our friendly team is here for you, from our shuttle driver and front office staff to our ASE Master Certified Technicians.
We really have your back and will make future vehicle repair recommendations to help you prevent unexpected breakdowns, maintain your vehicle’s warranty, improve your gas mileage and extend the life of your vehicle.
About Us
Mission: To be the standard by which our competitors measure excellence.
Values:
- Integrity, honesty, respect and trust
- Extraordinary service
- Communication and teamwork
- Do it right/ no short cuts
- Serving the community, respecting the environment
The Downing Street Garage team will adhere to our core values in the way we treat our customers, one another, our vendors, our community and our environment.
What is an ASE Master Mechanic Certification?
ASE is another name for the National Institute for Automotive Service Excellence. An ASE certified Technician has been instructed and tested on how to perform maintenance on a vehicle.
Possessing an ASE Master Technician Certification means the mechanic has passed all certification tests available, and the mechanic has also documented at least two years of hands-on work experience.
Our Satisfied Customers
My passenger side seatbelt was hopelessly stuck. I was passing by and thought I would stop to see if they would be able to release it. Despite obviously being very busy, David from the front desk grabbed a wrench and fixed the issue withing 5 minutes. This place has an honest helpful vibe; it feels like the kind of auto shop you can trust.
Excellent and fast service! Impressed with their professionalism and knowledge. My issues were resolved for less than expected, and when I went to pick up my vehicle, I heard one of the mechanics on the phone telling that person their job would be done under budget. If they have to do any sort of noise identification, there may be a diagnostic fee, which can be tough to swallow. Especially in a society where we're used to free estimates. But this is a small business and they honestly don't have the time or the manpower to be providing a free service to people who come in complaining about a "noise". Think of it this way: if they charge you $60 for diagnostics, and then save you $100, you're still netting $40. Will def be back!
Awesome, quick service. Made changing an impromptu flat into a working tire so much quicker and easier than I thought. Will definitely return here for my car needs.
We had a squirrel chew up the engine wiring in my Dodge Dakota. Dave at Downing St. Garage got us in immediately once the tow was set up. They assessed the damage and discovered a nest of 3 little squirrels still in the engine compartment. They rescued and relocated the little guys on their lunch hour! Once the insurance estimator had been there, they repaired the vehicle in record time. Dave and the guys were great about keeping me updated. He was also kind to my daughter when she came to get the truck. He was not condescending and didn't talk down to her, but explained things carefully and completely. Thanks to Dave and crew. I recommend them most highly.
Great honest garage. They were upfront about all pricing and super helpful.